CUSTOMER INFORMATION
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Explore our policiesIn-stock items usually ship the same or next business day. Rush requests must arrive before noon Eastern. Shipping estimates may change; restrictions and free-freight exclusions apply.
International orders require prepayment. Customers pay customs, duties, and brokerage fees; final freight charges are confirmed before shipping.
Unused, resalable goods require authorization and original documentation. Exclusions include custom, cut-length, closeout, and non-stock items. The source lists differing authorization deadlines; contact the team promptly to confirm eligibility.
Cookies support cart, address-book, and Remember Me features. The reference describes using customer details to fulfill orders and improve service, with third-party disclosure for goods delivery.
The Weinel Group manufactured products have a limited one-year materials-and-workmanship warranty. Other manufacturers’ terms apply to their products.
Orders are accepted from adults. Pricing changes require customer acceptance before shipping. Tax, payment, promotion, and government-account conditions are detailed in the full policy.
This site uses WordPress and WooCommerce accounts. Account details, addresses, carts, inquiries, and orders may be stored in the site database. Clearing browser storage does not delete account or order records.
Contact and application forms submit inquiries to the site team for review.
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